Created by: Nancy Lucas

Modified on: Thu, 13 Dec, 2018 at 1:24 PM


Often after you hit “sync now” in the Sync+ add in on the right of Outlook or GMAIL, there will be some contacts that do not match. The way you know this is by an error message in a blue box. 

Read through the attached tutorial with step-by-step instructions with screen shots to guide you in resolving these. The basic logic is that something doesn’t line up like a person’s name, company name, email address or web domain. 

This detailed tutorial should help you solve it. If you need additional help, please email support@repfabric.com